We’ve broken this policy down into different sections so you can better understand what areas are applicable to you.
POLICY IS PART OF OUR TERMS AND CONDITIONS OF USE
We do not knowingly provide services or sell products to children. If you are below the age of 16, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
THE TYPE OF INFORMATION WE COLLECT FROM YOU
If you are collecting any sensitive Personal Information from your students/subscribers (for example: information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or sexuality), you agree to obtain affirmative, express consent from your students/subscribers for the use and access of sensitive Personal Information by Smaartr IO and other third parties.
In order to offer the Services, we need to collect certain information from our customers. Here is a summary of the information that we collect from our
customers and what we do with it:
This information is collected when you sign up for our Services, when you access our Services or otherwise provide us with the information. In some circumstances, when you have given us express permission, we will also use and store your personal information. If you choose to use third-party tools or integrations in connection with your use of our Services, such third-party tools may collect personal information in accordance with their terms. Smaartr IO has no control over third-party tools or integrations, and you expressly acknowledge that Smaartr IO is not responsible for the privacy practices associated with such tools and integrations.
In order to provide you with our Services, we collect and store information about your students so that you and they can benefit from all our Services, including, for example, providing your course, reviewing statistics about your course, and engaging you’re your students. Here are some more details on what information we collect and why.
Smaartr IO processes this information via the Smaartr IO platform in order to administer the Services. You also have the ability to access and remove your students’ information at any point. Smaartr IO may retain a copy of students’ information in order to comply with its legal or regulatory obligations.
Some transactions between learners and our website or your courses may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction in order to provide you with the Services, including a billing address, telephone number, and other information related to the transaction.
We may also receive Personal Information from our partners and third parties.
If a Smaartr IO customer chooses to use third-party tools or integrations in connection with their use of our Services, such third-party tools may collect your personal information in accordance with their terms. Smaartr IO has no control over third-party tools or integrations and you expressly acknowledge that Smaartr IO is not responsible for the privacy practises associated with such tools and integrations.
Individuals who qualify as partners, ambassadors, affiliates or experts are businesses or individuals that have agreed to specific terms to work with Smaartr IO to promote the Service by a) referring clients to Smaartr IO; b) developing Smaartr IO sites or themes for customer use; c) developing apps using the Smaartr IO Application Interface (API) for customer use or d) partnering with Smaartr IO for the purposes of promotion or collaboration.
Here is a little more about the information that we collect about partners, affiliates, ambassadors, and experts.
We collect this information when you visit Smaartr IO-hosted webpages, use Services offered on our websites or engage with us either by email, web form, instant message, phone, or post content on or through our websites (including forums, blogs and via any Messaging Feature). We also collect any additional information that you might provide to us. We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.
Smaartr IO works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
Personal Information may be shared with third-party vendors to help us conduct marketing and/or advertising campaigns
Personal Information may also be shared with a platform that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our homepage.
Smaartr IO will ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Section 7.
When you decide to terminate your relationship with us, you may request that we delete your information. We try our best to comply with such requests but will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with our legal and regulatory obligations.
We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.
We do not and will never share, disclose, sell, rent, or otherwise provide Personal Information to other companies (other than to specific Smaartr IO customers you may be interacting with) for the marketing of their own products or services.
If you are a customer using Smaartr IO’s Services, we do not use the Personal Information we collect from you or your customers to independently contact or market to your customers. However, Smaartr IO may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.
We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes, and information technology systems on a risk management basis.
We exclusively process payments through PCI DSS Level 1 payment providers, which is the highest level of compliance available.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.
Smaartr IO works with merchants and users around the world, including in the EEA. Please note that as part of our Services, we may transfer your personal information to other regions, including to Canada and the United States.
Additionally, if you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us using the contact information below.
Smaartr IO is a platform that provides services to customers, and our technology processes data from users, around the world.
Accordingly, Smaartr IO may transmit your personal information outside of the country, state, or province in which you are located. Smaartr IO ensures that any such transfer is done in accordance with regulations including transfers to countries where the EC reached an “adequacy decision” about the country where the receiver is based, or transfers being covered by “appropriate safeguards” including, for example, standard contractual clauses.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
If you have a customer account with us, you can review and change your personal information by logging into the website and visiting your account profile page. You may also send us an e-mail at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you are a learner/student and would like to access, change, or delete your personal information please contact the course provider that you interacted with directly. We act as a processor on their behalf and can only forward the request to the course provider.
As noted above, you may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information and Smaartr IO is not responsible for such processing.
We may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an e-mail to supp[email protected], or sending us mail to the address listed below.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website, including the illegal acts of third parties (such as criminal hacking).
If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by sending an e-mail to [email protected], or one of the methods provided under Contact Information, and providing us with information relating to your concern.
We hate unsolicited commercial e-mail as much as you do: Spam or junk e-mail, is a disservice to the Internet and our community.
If you subscribe to electronic newsletters or other communications from us or our website, you will always have an option to unsubscribe immediately.
If you have additional questions, comments or concerns, please contact us by sending an e-mail to [email protected] and providing us with information relating to your concern.